Privacy and Policy

January 18, 2025

Introduction

Welcome to the Pokhara Internet Family!

we’re committed to providing exceptional experiences and keeping you informed about everything that matters to you. Whether you’re browsing our website, using our applications, or simply staying connected, we value the trust you place in us by sharing your information.

This section outlines how we collect and use your data, ensuring transparency and putting you in control. By understanding these terms, you can feel confident that your information is used responsibly and for your benefit.

Our privacy and policy will help you understand what information we collect at Pokhara Internet, how Pokhara Internet uses it, and what choices you have. When we talk about “Pokhara Internet”, “we”, “the service” or “the application” in this policy, we are referring to Pokhara Internet Pvt. Ltd., the company which provides Internet Services all over Nepal.

Collection of Personal Information

At Pokhara Internet, we appreciate you trusting us with your information. When you share your name, email address, and phone number with us, it allows us to stay connected and keep you informed about things that might interest you.

  1. We will, from time to time, receive and store personal information you enter into our Application or Official Website that you provided to us directly or given to us in other forms.
  2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
  3. Additionally, we may also collect any other information you provide while interacting with us.

How we collect your personal information:

  1. We collect personal information from you in a variety of ways, including when you interact with us electronically or in person when you access our Application and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of your personal information:

  1. We may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
  2. The Application may make third-party social media features available to its users. We cannot ensure the security of any information you choose to make public in a social media feature. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy.
  3. We may contact you by a variety of measures including, but not limited to telephone, email, SMS etc.
  4. Our top priority is keeping your information secure. We’ve implemented robust security measures to protect your data from unauthorized access, disclosure, or any other malicious activity. While no online environment is foolproof, we take every precaution to ensure your information remains safe and sound.