SUPPORT / CONTACT
Welcome to
Pokhara Internet Support
Let us help to answer all of your queries.
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With Us!
Reach us using the contact method of your choice.
- 9802827001
- Type SUPPORT and SMS to 31004
- [email protected]
- Nayabazar, Pokhara
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Pokhara Internet offers high-speed broadband internet, enterprise-level connectivity solutions, managed WIFI services and IT support for businesses and individuals. We also specialize in providing connectivity to remote and tourism-heavy areas.
To subscribe, visit our nearest office, call our customer support team or fill out the subscription form on our official website. Our team will assist you with the process and ensure a smooth installation.
We provide services across Pokhara and its surrounding areas, including remote locations like Annapurna Base Camp, Ghandruk, Mardi Base Camp, and Sikles. Check with our team to confirm availability in your location.
For technical issues or service outages, you can contact our 24/7 customer support team via phone, email, or our mobile app. We aim to respond to queries within 30 minutes and resolve critical issues within 4 hours.
Yes, we provide customized solutions for businesses, including dedicated leased lines, enterprise Wi-Fi networks, and performance monitoring services. Contact us for a consultation tailored to your business needs.
You can pay your bills through various methods, including eSewa, Khalti, online banking, or by visiting our offices. We also collaborate with Citizen Bank for convenient payment options through their app.
Yes! We regularly bring exclusive deals and offers to our customers through partnerships with local businesses and events. Stay updated on our latest promotions by following our official website and social media channels.